Frequently Asked Questions

Can I place an order on this website?  Where is my login information?

Winbourne Fabrics is a wholesale distributor to retail quilting and sewing stores across the UK and Ireland.  This website, and the functionality to place orders, is reserved for quilting and sewing retail stores that have an existing account with Winbourne Fabrics.  If you are a retail store and do not have an account with us, please send an email with your company name, business information and where you are located to sales@winbournefabrics.co.uk. One of our dedicated Sales Representatives will reach out to you shortly.  If you are not a retail store and are looking for fabric, please visit your local quilt store.

Can I cancel my order?

We do not accept cancellations. 

Who do I contact with technical difficulties?

Email support@winbournefabrics.co.uk any technical difficulties.

Who can I contact with questions?

You can email support@winbournefabrics.co.uk with your queries. Please also visit the Contact Us section on the website.

Can I pick up my order from your warehouse?

Our warehouse is not open to the public so all orders are shipped regardless of location.

Will you ship internationally?

We can only ship to United Kingdom and Ireland addresses.

What does the status mean for each item? 

  • In Stock: The item is in our Winbourne warehouse and ready to ship.
  • Arriving: The item is on its way to the UK and the estimated arrival date to our Winbourne warehouse is provided.
  • In Transit: The item has arrived in North America and is waiting to be shipped to the UK. The estimated arrival date to our Winbourne warehouse is provided.
  • Accepting Future Orders: This is for future groups that are not released yet in the UK. We are currently taking future orders.
  • Available to Order: The item is available to order from our supplier. We can accept orders, but don’t have the stock right now.
  • Sold Out: There is no stock for this item, and it is no longer available to order.

What size are precuts offered in?

  • Fat Quarters (Contains one of each print) – 18” x 22” pieces
  • Fat Eights (Contains one of each print) – 9” x 22” pieces
  • Jelly Rolls (Contains 40 pieces) – 2 ½” x 44” strips
  • Junior Jelly Rolls (Contains 20 pieces) – 2 ½” x 44” strips
  • Layer Cakes (Contains 42 pieces) – 10” x 10” squares
  • Junior Layer Cakes (Contains 20 pieces) – 10” x 10” squares
  • Mini Charms (Contains 42 pieces) – 2 ½” x 2 ½” squares
  • Charm Packs (Contains 42 pieces) – 5” x 5” squares
  • Honey Buns (Contains 40 pieces) – 1 ½” x 44” strips

How do I open an account?

Send an email with your company name, business information and where you are located to sales@winbournefabrics.co.uk. One of our dedicated Sales Representatives will reach out to you shortly.