Privacy Policy

Overview

We take the trust you place in Winbourne Fabrics Limited (“Winbourne”) seriously and ensuring the highest privacy of your information. This Privacy Policy (“Policy”) outlines and details the types of information we collect, how it is used, and the steps we have put in place to ensure your personal information is properly handled when making quilting and sewing purchases on www.winbournefabrics.co.uk (the “Website”).

Online Protection

Winbourne has adopted a technology called Secure Sockets Layer (SSL). If your browser is capable of SSL, your account information will be protected during transmission across the internet, regardless of your location. When you enter a secure portion on the Website, such as the payment information screen, an image of a closed lock or other authentication image will appear on your browser. You can verify our SSL protection by clicking this icon which will display that your personal information is transmitted in encrypted form. Our Website uses the highest level of encryption to secure your information and protect your privacy.

Information We Collect

Standard information on your visit to the Website is collected and includes various location information along with Cookies that are stored on your own device. “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. We may use session Cookies (expire when you close your browser) and persistent Cookies (stay on your computer until you delete them) to provide you with a more personal and useful experience on our Website. We also collect information required to fulfill your order, including:

  • full name
  • physical address for shipping
  • physical address for billing
  • telephone number
  • email address
  • other information

Additionally, as you browse the Website, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Website, and information about how you interact with the Website.

How We Use Your Information

We use the information you provide to fulfill any orders placed through the Website (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we may use this order Information to communicate with you and to screen our orders for potential risk or fraud. Winbourne may provide you with promotional materials, allow you to participate in contests and surveys, tailor marketing to your needs, and send newsletters, solicitations (e.g., participation in surveys), and informational messages (e.g., information on new articles and upcoming webinars). These uses may include providing you with more effective customer service; making websites or services easier to use by eliminating the need for you to repeatedly enter the same information, by performing research and analysis aimed at improving our products, services and solutions, and for displaying content and advertising that are customized to your interests and preferences. Social Networking Sites Some of our services may enable you to post content to Social Networking Sites (e.g., Facebook or Instagram). You acknowledge and agree that you are solely responsible for your use of those sites and that it is your responsibility to review the terms of use and privacy policy of such sites. We will not be responsible or liable for: (i) the availability or accuracy of such sites; (ii) the content, products or services on or availability of such sites; or (iii) your use of any such sites. Google Analytics We use Google Analytics to understand how you use our Website. Google Analytics uses Cookies to collect information such as how often you visit our Website, what pages you visit, and what other sites you’ve used prior to coming to our Website. We use this information to improve our Website and your shopping experience for quilting and sewing products. Google Analytics collects only the IP address assigned to you on the date that you visit our Website. We do not combine Google Analytics’ information with your personal information. Google’s ability to use and share information collected by Google Analytics about your visits to our Website is restricted by the Google Analytics Terms of Use and Policy. Information Collected by Our Servers To make our Website more useful to you, our servers (which may be hosted by a third-party service provider) collect information from you, including your browser type, operating system, IP address, domain name, and/or a date and time stamp from your visit to the Website. We use this information to analyze trends, administer the Website, track users’ movements on the Website, gather information about our user base, and better tailor our services to our users’ needs.

Links

Our Website may contain links to other sites, including those of advertisers and other third parties whose trademarks appear on our Website. We are not responsible for the information collection practices or the content of the sites to which we link. When you click on a link to any other website, you will leave our Website and another entity may collect personal information from you. We have no control over, do not review, and cannot be responsible for, these outside websites. Please be aware that the terms of this Policy do not apply to these outside websites or content, or to any collection of your personal information after you click on links to such outside websites. The links to third party websites or locations are for your convenience and do not signify our endorsement of such third parties or their products, content or websites. Additionally when you make a purchase or attempt to make a purchase through the Website, we collect certain information from you, including your name, billing information, shipping address, payment information (including credit card numbers for processing, but are never stored on our systems), email address, and phone number.

Other Disclosure

We may disclose information about you:

  • to the extent that we are required to do so by law;
  • in connection with any legal proceedings or prospective legal proceedings;
  • in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk).

Changes

We may update this Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. We may update this privacy policy from time-to-time by posting a new version on our Website.

Additional Questions

For additional questions on our Privacy Policy, please contact support@winbournefabrics.co.uk